This Privacy Policy is effective as of 1st Jan 2018.

Gugu (“we”, “our”) is committed to respecting and protecting your privacy. We have developed this Privacy Policy (the “Privacy Policy”) to help you understand what personal information we collect, use and share, and how you can correct such information. This Privacy Policy applies to anyone who visits, browses or otherwise uses our Website, or who otherwise contacts us by mail, email, social media or telephone in connection with the services we offer (collectively, “you”, “User(s)”).

By continuing to use our Website, you agree to this Privacy Policy.

This Privacy Policy should be read along with our Terms of Service. Capitalized terms, if not defined in this Privacy Policy, are defined in the Terms of Service.

Age of consent

We do not knowingly collect any information from children under the age of 13. In the case it comes to our attention that the information collected belongs to a child, that information will immediately be removed.

If you believe that we might have any personal information from or about a child under 13, please contact us at

Information we collect

Depending on your use of our Website, we may collect different information you provide to us:

–          In order to register, you will provide us your: name, e-mail address, date of birth and telephone number;

–          We may collect personal information from you as a result of your mail, e-mail, social media and telephone communications with us (or by contacting us in any other way), such as name, e-mail address, telephone number, date of birth, address.

How we use collected information.

We use the information you gave us or that we collected: to provide you with the information and services that you request from us; to occasionally send promotional messages regarding our services to your e-mail or telephone number; to identify you and authenticate your Account, to communicate with you and notify you about changes to our Services; to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our Services; as part of our efforts to keep our site safe and secure; to verify activity as we deem necessary; to respond to your inquiries, requests and complaints.

How we store and share collected information.

All personal information collected through our Website is securely stored on our servers, with only a limited number of our employees having access to them.

We will delete all the personal data stored for the purposes of providing Services:

a) If User asks to opt-out from our Services, we will delete all the personal data of a concrete User;

b) After termination of these Terms.

We do not sell your personal information to third parties.

We do not share your personal information except for the purposes of providing our Services, and only in the ways that are described in this Privacy Policy.

We may share your Personal information as required by law: in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, such as to comply with reporting requirements, a subpoena, or similar legal process; in connection with an investigation of fraud, or other unlawful activity or as we believe reasonably necessary to protect or enforce our rights, protect your safety or the safety of others.

Third party links

Our Website may, from time to time, contain links to and from other websites. If you follow a link to any such website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

You are provided with the right to access information held about you. Your right of access can be exercised in accordance with the legislation in force. In this manner, you may ask for the incorrect data to be corrected, or the deletion of the data, unless we are required to keep the data for our legitimate business purposes or legal reasons.

Compromise of Personal Information

We will promptly notify you if your personal information becomes compromised. We do not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to